Great Plains Bank, a $1.8B asset bank with 30 locations and a lean IT team, turned to Verge Network Solutions to unify its communications, reduce telecom costs, and expand omnichannel support. With Verge’s private cloud platform and long-term strategic partnership, Great Plains now enjoys seamless communications, proactive support, and a scalable infrastructure ready for growth.

Climate Control Group (CCG), a collection of six HVAC companies based in Oklahoma City, needed to overhaul their aging phone system. Their end-of-life Mitel Orange (Shoretel) system was unreliable, incompatible with Microsoft Dynamics, and lacked the tools required by their growing customer experience team.

For over a century, GNBank has built a reputation as a trusted financial institution serving small and rural communities across Kansas and Southeastern Colorado. However, with a legacy phone system that was becoming increasingly inefficient, the bank needed a modern solution that could support seamless customer service and streamlined internal operations across multiple branches. In this case study, discover how GNBank partnered with Verge Network Solutions to implement a cost-effective, scalable VoIP system—saving over $50,000 annually while significantly enhancing communication capabilities.