ShoreTel Retirement Leaving Your Communications Future Full of Uncertainty?
Are you still relying on outdated ShoreTel systems that have reached the end of the line? Don't get left behind without a viable phone solution or be forced to switch to a new phone platform, losing your critical licensing investment. The clock is ticking on the sunset of ShoreTel's licensing and support - act now.
What You Need to Know
The design, sale, and support of ShoreTel business phone systems are in the process of being phased out. Businesses with ShoreTel phone solutions will soon find themselves with limited options in maintaining their communications platform, a critical part of your everyday operations.
What does that mean for you as a business owner?
- No new phone systems will be sold. As of July 6, 2024, companies will need to rely on online retailers or refurbished items for phone devices.
- No new licensing will be sold. Beginning December 31, 2024, you'll be limited to the existing licenses you have in place for your ShoreTel solution and unable to add-on for new hires or business acquisitions or expansions.
- No new development. There will be no further OS updates, patches, or security updates provided as of December 31, 2025.
Why It Matters
Communication between employees, branches, and customers is the lifeline of your daily operations. Banks, credit unions, hospitals and physician offices, and education and school systems cannot afford the potential downtime, limitations, and increased costs that can come unpredictably from an outdated, unsupported communication platform. The phasing out of ShoreTel solutions leaves businesses at a crossroads with important considerations to act on:
- No Further Enhancements: With features and updates ceasing to be developed, current ShoreTel technology will continue to fall behind newer offerings in the market.
- Zero Scalability: Once new licensing is no longer offered, companies will be locked in with their existing portfolio. Imagine needing to juggle a second phone system just to hire a new employee. The resource and cost implications would be unfeasible for the majority of businesses.
- Lack of Support: While some support will remain for a limited period, it will likely be constrained. This could result in longer wait times for assistance and a decrease in the quality of technical support.
- Heightened Security Concerns: Without ongoing updates, the product may be more susceptible to security vulnerabilities. Any future flaws would remain unaddressed, increasing the risk of security breaches.
- Compatibility Challenges: Over time, compatibility issues with emerging technologies or software will arise. The lack of updates for the end-of-life system means it may struggle to integrate seamlessly with the latest technology trends, potentially causing operational disruptions.
You have options! If your existing communications partner is telling you that you have to start over, its time to do your research. Verge can help you get ahead and minimize disruptions - and costs - to your operations while modernizing your business telecommunications.
Maximize Savings with Migration Paths
Maintaining unsupported systems can become costly with unforeseeable expenses and critical time constraints scrambling to find solutions under pressure. Skip the worry and say goodbye to costly downtime by migrating to a modernized communication system with Verge Network Solutions.
Our tailored migration paths from end-of-life ShoreTel phone systems offer seamless transitions for both cloud and on-premise solutions, ensuring flexibility and cost-effectiveness for your business.
Seamless Transition of Licensing and Subscriptions
Worried about the complexities of transitioning your existing licensing and subscriptions? Or even losing that hefty investment by switching to an incompatible solution? Leave it to Verge Network Solutions.
Our experts can help you transfer your legacy ShoreTel licensing assets into the next generation of Mitel product offerings, MiVoice Business. We will walk you through a hassle-free upgrade process evaluating your existing infrastructure and subscription base, reviewing your business requirements and growth plans, and designing an upgrade roadmap that meets your cost and time objectives.
Latest Phone Technology Backed by Unmatched Support
Don't leave your team stranded with outdated phones with limited functionality and support. Verge has extensive expertise in the design, installation, maintenance, and support of a wide range of advanced telecommunications products.
Our dedicated support team is available round-the-clock when you need it most, ensuring maximum connectivity for your business communications. We are committed to delivering the highest levels of service for troubleshooting, technical support, system updates, integration with other business tools, and training to ensure your staff can fully leverage the features and capabilities of their systems. Unlike other providers that only offer assistance through documentation and chatbots, our friendly team is just a phone call away - after all, we are in the phone business!
Upgrade and Maximize Your Savings Today!
Don't let time slip away and find your business being held back by end-of-life products. Turn end-of-life into endless possibilities and future-proof your business communications with Verge Network Solutions. We will work with you to evaluate your existing infrastructure and create a roadmap for a cost-effective, modernized communications platform that will grow with you for years to come. Start a migration plan with our experts today.
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