Unparalleled Support for Uninterrupted Communications

At Verge, we understand that the backbone of your business's communication system is not just the technology itself, but the ongoing support and maintenance that keeps it running smoothly. That's why we've designed tiered service programs to ensure you receive the level of support that best suits your needs. From our comprehensive round-the-clock emergency response to essential maintenance, we deliver rapid, reliable service to keep your communications uninterrupted.

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Tailored Support Levels for Every Requirement

Every business is different, and we believe your support and maintenance plan should reflect that. We meet you where you are, offering customizable, tiered service plans designed to fit your unique requirements. Whether you need basic support or more hands-on assistance, we’re here to provide the right level of care, whenever you need it.

From installation to ongoing service and maintenance, our dedicated team is committed to ensuring your systems are set up for long-term success. We provide a seamless experience, troubleshooting any issues before they impact your operations. Our goal is to empower your business with reliable communications that keep everything running smoothly, so you can focus on what matters most—serving your customers.

Commitment to Rapid Response and Resolution

Our commitment to your business's success is reflected in our swift response times and the efficiency of our resolutions. With Verge, you gain a partner that prioritizes the health of your communication systems, ensuring minimal downtime and optimal performance. Our support programs are backed by manufacturer-certified technicians who are experts in their field, ready to provide exceptional service whenever you need it.

Flexible Service Hours to Fit Your Schedule

Whether it’s a quick question or an urgent request, Verge is always here to support you. Understanding that business needs don't always align with standard service hours, we offer flexible support options to fit your schedule. Our team of experts is just a call away, ready to assist with troubleshooting, updates, and any other needs you may have.

Our standard service hours run from 8:00 a.m. to 5:00 p.m. Central, Monday through Friday, with options for after-hours and weekend support available to ensure you have access to our expertise when you need it most. Your success is our priority, and we’re committed to delivering fast, reliable service that helps your business stay ahead.

Proactive Maintenance for Peace of Mind

Our proactive approach to maintenance ensures that your systems remain operational and efficient. We regularly check for potential issues and resolve them before problems arise, reducing downtime and keeping your communications flowing without interruption.

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Testimonials

Here's what others have to say

I can say, without reservation, if given the opportunity we would again select Verge for our telephone communication equipment needs.

Payne County Bank

Verge and its passion for its customers like us, has proven to be a key element of our own successful growth, and we expect this long-standing partnership will continue for many years to come.

Arvest

As our bank grew, it became obvious we were going to need better communications with customers and our branches. Verge Network Solutions provided that piece of the puzzle. From the first meeting through installation, training, and follow up, the service from Verge has been excellent.

Security State Bank

I am writing to wholeheartedly recommend the services of Verge network solutions.  In our recent collaboration, Verge has demonstrated exceptional expertise, reliability, and professionalism in delivering top-notch telecommunications solutions tailored to our specific needs. Verge Telecommunications has proven to be a valuable partner to our organization. Their commitment to excellence, attention to detail, and customer-centric approach have left a lasting impression on our team.

Envista Credit Union

By taking the time to compile a needs assessment analysis, the Verge team was able to propose a system designed to satisfy our needs and even recommend a few cost savings opportunities.

First National Bank & Trust - Elk City

Their response time is outstanding, and they have been able to solve our problems in a very timely manner.  In addition they did an excellent job of onsite training at every location. This, more than anything, made the changeover almost painless.

American Nation Bank

Verge's approach to customer service sets them apart from others in the industry. They have a unique ability to analyze and optimize our systems, identifying opportunities for cost savings and efficiency improvements. Their attention to detail and proactive communication have saved us considerable time and resources, allowing us to focus on our core business. In addition to their technical expertise, Verge's hosted phone system has proven to be reliable and user-friendly. The call quality is excellent, and the system offers a wide range of features that have enhanced our operations.

Old Glory Bank

You’ve found it! Are you tired and frustrated of your old phone service? Looking for something new but struggling to trust another vendor? You can rest easy, knowing you’ve found a great company for your communication needs. If you  are considering using Verge you may do so with full confidence that you are picking the right company. They offer great products and customer service. Rarely have I worked with a company that goes so far out of their way to ensure their customers are taken care of.

American National Bank - Mt Pleasant

Verge Network Solutions has consistently demonstrated an elevated level of professionalism and commitment to excellence. One of the aspects that truly sets Verge apart is their customer-centric approach. They have gone above and beyond to understand our specific needs and have tailored their services accordingly. Their support has not only met but exceeded our expectations, ensuring that any issues were resolved promptly and effectively.

Climate Control Group

I am a firm believer in the idiom “too good to be true”, because in my 32 years in the banking business it has proven itself over and over again. Except once. The one time that “too good” was indeed “true” was when Verge Network Solutions came to our board and presented the Telecommunications Audit Report and Recommendations for our 3 bank charter. Verge Network Solutions is the real deal.

Bank of Commerce - Chanute

At the beginning of the project, your preliminary review of our telephone bill and the cost savings associated with your recommended changes was amazing.

First National Bank – McAlester

There are many things we can recommend about Verge. In addition to their excellent customer service, quick responsiveness, and state-of-the-art technology, we really appreciate the fact they focus their attention on community banks. They understand our model and that, in addition to their quality staff, is what really sets them apart from the competition. You will not regret doing business with Verge Network Solutions.

Anchor D Bank

The Verge team personally visited each one of our fourteen locations in order to put together a customized communication plan for our bank, and provided a very detailed proposal as to how this new system would pay for itself within a few years. We also looked at proposals from other providers, but none of them even came close to matching the Verge team’s seamless and professional solution.

GN Bank

The thing I appreciate the most in working with Verge Network Solutions is the  time they invested in working with our bank before we ever became a customer.  For several years their team interacted with us, took the time to learn about our company, eventually assisted us in acquiring some network infrastructure, all the while reminding us of the products they had to offer... The proposal was very detailed, customized for our company and was affordable. The transition and installation was well planned and we experienced very little disruption in the conversion.

Centera Bank

Your staff did an excellent job preparing and installing the telephone conversion. The personal visits and telephone attention you gave us were well received.

First State Bank – Anadarko

As a manufacturing business, reliable communication systems are the backbone of our operations, and Verge Network Solutions has consistently exceeded our expectations in both service and support. Throughout our collaboration, the team at Verge Network Solutions has demonstrated a remarkable commitment to customer service. Their responsiveness, technical expertise, and ability to anticipate and address our needs have been instrumental in maintaining our operations without interruption. The support provided by their team has been exemplary, ensuring any issues are resolved promptly and effectively, minimizing any potential impact on our business. Verge Network Solutions has been an invaluable partner to our business. Their dedication to delivering high-quality telecommunication solutions and outstanding customer service has played a significant role in our operational success.

Tulsa Tube Bending

Glen told me that Verge would be the best company that I have ever dealt with and I was skeptical. I’ve been sold on many things by sales people that end up not being true. However, this time it was true, you all are the best at what your do.

Wellington State Bank

One of the things that sets Verge apart from other companies in the industry is their approach to analyzing phone bills not only to assist with the project but also to find ways to save money through identifying opportunities to switch providers and identifying inaccurate billing. I would highly recommend Verge Network Solutions to anyone for a high-quality,  reliable and cost-effective hosted phone system.

Central National Bank, Junction City

Three years ago and after a thorough analysis of several different providers of hardware and software we chose VNS to assist in the implementation of a Mitel phone system and video conferencing throughout our branch network. Since that time, Verge has been an  instrumental vendor in the management of various projects including  purchasing other financial institutions and formation of a formal Virtual  Branch to name a few. They have been willing to professionally consult and guide our efforts following  our initial decision several years ago and certainly provides testament to their continued focus on the customer (Union State Bank) following the sale.

Union State Bank, Arkansas City

Your advisors and technicians were great to work with during the installation  phase and the ongoing technical support has been outstanding.  We appreciate the prompt responses from  your team and look forward to a long relationship in the future.

First National Bank - Ardmore

We prolonged switching from a landline to a voice over IP phone system since it worked. We contacted Verge once we decided to purchase a new phone system. Mike and the staff were attentive to our needs and answered any questions that we had. Verge did most of the programming off-site making the actual switch a breeze. They trained our employees, and we were off and running. Verge's service after the sale has also been impeccable. They have quickly and diligently answered any questions and troubleshoot any problems.

Bank of Beaver City

As you will recall, we weren’t even looking for a new telephone system when I visited your booth at the Oklahoma Banker’s Association Convention. After visiting with you and realizing the benefits that we would receive from your system versus our existing system, we felt that we had no choice but to install the Iwatsu product.

Vision Bank – Ada

Your staff was able to make things work the way we wanted it to without compromise.

Welch State Bank

We would like to take this opportunity to commend you and your staff for the great job they did in implementing our new phone system. The entire process was done in a professional and friendly manner, and  the transition to the new system was as smooth and easy as one could of hoped. The service we continue to get from you is exceptional.

Pelco Products

We  recently purchased or maybe I should say partnered with Verge Network Solutions for a new telephone system, I say partnered because I do feel that is it a partnership with the understanding of our needs as a community  bank that they bring to the table.

Liberty National Bank, Paris

All of our needs have been met without any exceptions.

People’s National Bank – Checotah

The system is already providing us with significant enhancements in our productivity, and we are enjoying reduced monthly expenditures thanks to the efforts of Verge and the savings they have negotiated with our service providers.

The Bankers Bank

First National Bank of Oklahoma is pleased to recommend the services of Verge Network Solutions to you. We converted approximately 9 months ago and have been satisfied with the installation and support. I rarely give references, but this one was easy to support.

First National Bank - Oklahoma City

Verge Network Solutions has long been a trusted and essential partner of Security Bank and Trust Company. When I consider our relationship with Verge, two things immediately come to mind. The people and their reliability. Verge has taken all of the guesswork out of our communications systems. You can be confident knowing that you have a secure, reliable, cost-effective and well-supported system. We are grateful for the time and effort that Verge has committed to helping us improve customer service and communications. Partnering with Verge has allowed us to focus on being community bankers, while still offering the services and reliability of larger institutions.

Security Bank & Trust Company - Miami

The system has made our bank much more efficient. Being able to transfer calls between our branches has made life much simpler and easier for our customers.

Sooner State Bank

Verge Telecommunications has proven to be a valuable partner to our organization.  Their commitment to excellence, attention to detail, and customer-centric approach have left a lasting impression on our team. Although we were a little surprised by the cost initially, we are now very pleased we made the change to Verge. I have never experienced support at this level from any other Telecommunication Solutions company.

Security Bank, Tulsa

It’s rare these days for a company to truly deliver on the promises that were made, but Verge Network Solutions has done just that. They also reviewed all of our existing phone bills to see what services we were paying for that we no longer needed. This was done prior to our even signing a contract, which is uncommon in this day. All I ever do is email the support group and they are quick to respond to whatever the issue/request is.They have become a critical business partner to our bank.

First State Bank – DeQueen
Our Services

Versatile Solutions for Any Industry

From on-premises deployments to cloud-based innovations, our portfolio spans comprehensive network infrastructure design, including SD-WAN, to ensure reliability and efficiency. Discover how our flexible approach can revolutionize your communication strategy, regardless of your industry.

Serving Diverse Industries

Solutions by Industry

From healthcare to finance, education to manufacturing, Verge's advanced communication and network solutions are tailored to meet the unique needs of various industries. Our expertise in delivering state-of-the-art VoIP and network infrastructure services ensures your business thrives in today's competitive landscape. Explore the difference we can make in your industry and experience connectivity that drives success.