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May 2, 2025

Amplifying the Human Touch: AI Strategies for Community Banks

Community banks have always had one major edge over national players: meaningful relationships built on trust. But in a world of rising customer expectations—instant answers, personalized communication, and always-on service—how can community banks keep their relationship advantage while staying competitive?

That’s the topic Verge Network Solutions President Shayan Zadeh will explore at the ICBANM Operations Conference in Las Cruces, NM, on May 5, 2025.

In his talk, “Revolutionizing Customer Service in Community Banking,” Shayan will break down how modern AI-powered communication tools can help banks deliver faster, more personalized, and more consistent service—without losing the human touch that sets them apart.

Join Shayan and banking leaders at ICBANM to explore how technology and trust can work hand in hand to strengthen customer relationships, increase operational efficiency, and stay competitive.

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