Vol 9 Number 4
April 2009

PhoneMatters Topics for Next 3 Months

1. May - Interactive Voice Response for the Small Business

2. June - Mobilize Your PBX

3. July - Tip for Leveraging the Home-Based Worker Model

Ticker - Energizing the "Talk Box"
In the age of wireless voice communication and the hyper exchange of data, many think that the ubiquitous desk telephone is going the way of the Dodo bird. But we believe the desk phone is still very relevant to business, as long as the desk phone continues to provide near instant access to unique sources of information. And the phone is undergoing an evolution to ensure that it will deliver new, specialized sources of information into the hands of end users.
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Ticker Reinvents the Common Desk Phone
A new feature, known as Ticker, provides helpful, pertinent information streamed directly onto the display screen of employee desktop telephones. New applications of Ticker are currently under development that will enable the technology to interact with databases both in cyberspace and housed in many back-office business applications. The result will be streamlined access to information that employees need to do their job effectively.
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Ticker Streamlines Your Day
Your morning routine probably includes either booting up or logging into your computer. Then after navigating through a few different screens for 5 or 10 minutes, you have in front of you the information you need to start your day. But what if you could have some of the same information waiting at your desk when you sit down, before your computer is even turned on?
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