Vol. 7, Number 5
May 2007

Improving Customer Service with
Better Voice Technology

Automated Call Distribution: This cost-effective technology can turn your existing knowledge workers into centers of opportunity. Now, callers can be directed straight to the knowledge resource that can help them as efficiently as possible. This gives workers the ability to assist customers, answer their needs and engage in selling new business just as effectively as if they were a full-time customer support representative.

Regardless of your job responsibilities or interests, there's an Automated Call Distribution article just for you. Select the article below that's most appropriate for your interests:

written for business owners, presidents, VPs. Learn how ACD can substantially improve your customer service levels.
 for the IT department and Technical Consultants. ACD can improve your company's productivity and it may be much easier to implement than you think.
 for the office managers and end users. ACD may give you the competitive edge you've been looking for by improving customer service levels significantly.
 
 

Improving Customer Service: The Value of Connection
This cost-effective technology can turn your knowledge workers into centers of opportunity. Now, callers can be directed straight to the knowledge resource that can help them as efficiently as possible.
>> more info
 

Communications & Customer Service: Bring it All Together
New communications technologies can provide a definitive and measurable boost to your organization's customer service. And the deployment does not have to be as complicated as you might think.
>> more info
 

Better Customer Service Through Better Voice Technology
Many companies tend to think of advance communications platforms as only benefiting large organizations with warehouse-sized call centers, but the fact is that there are many affordable communication technologies that can deliver real value to any business, regardless of size.
>> more info

Verge proudly introduces the latest in Unified Communications, the Enterprise TOL Solution from Iwatsu Voice Networks

Click here to see an
on-line demonstration of how this technology can help your business.

Verge Network Solutions' Website
More About Us

 

 
 


Verge Network Solutions, Inc.
235 N. MacArthur Blvd. Suite 700 | Oklahoma City, OK 73127
Phone: 405.782.8400 | Toll Free: 877.782.8400 | Fax: 405.782.8410

6506 S. Lewis, Suite 180 | Tulsa, OK 74136
Phone: 918.384.5400 | Toll Free: 877.782.8400 | Fax: 918.392.4968

www.vergenetwork.com

© 2007 ProfitGrowth Strategies, Inc.