Verge proudly introduces the latest in Unified Communications, the Enterprise TOL Solution from Iwatsu Voice Networks

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Integrated Call Logging Enhances Team Performance for Less Cost
There are many, many industries that can benefit from recording all inbound and outbound calls. Today, call recording has evolved into a much more dynamic and functional technology known as call logging. With call logging, all calls are stored in a searchable database for easy retrieval when needed. A call can be quickly located when searching by metrics such as caller ID, phone extension and the time of day of the call.
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The Smart Way to Deploy Call Logging: Take an Integrated Approach
Even small businesses benefit from using call recording to build employee call management skills across the company, documenting customer service events to learn from each experience. In order to gain the most value from call logging, the technology should be deployed in the most economical fashion possible. The best way to accomplish this is to integrate call logging as part of the PBX. Call logging can be added another blade on the PBX server, eliminating the need for an additional server or UPS back-up.
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